Help

3D printing questions

Your most frequent questions, and our answers.

01

General

What is 3D printing?

It's building an object layer by layer, straight from a digital file. Your 3D model becomes a very real object, in your hands.

What can I have printed?

Almost anything: prototypes, spare parts, mockups, decorative objects... If you have the file, we can print it.

How soon will I get my part?

Allow 1 day of production in the workshop, then 1 to 2 days of delivery - 2 to 3 days in total.

02

Price

How much does 3D printing cost in Morocco?

The price depends mostly on print time, then on the material: a small PLA part costs far less than a PETG helmet. Send your file on the quote page and the exact price, delivery included, appears within seconds.

How is the price of a 3D print calculated?

From your file: we measure the volume, the weight of material and the machine time of each part, then add the order's service fee. Delivery is included, and our prices are published on the Pricing page.

Where can I get a part 3D printed in Morocco?

Online, right here: send your STL, OBJ or 3MF file, see the price and pay. The part is printed in our Agadir workshop and delivered anywhere in Morocco. No file? Describe your project on the Custom project page.

03

Files

Which file formats do you accept?

We accept STL, OBJ and 3MF formats.

How do I prepare my file?

Make sure your model is watertight (no holes), at the right scale, with walls at least 0.8 mm thick.

What's the maximum size?

Each file can be up to 50 MB.

04

Technology

Which printing technology do you offer?

We print FDM (fused filament): strong, functional parts. We don't do resin - if your part needs it, we'll say so rather than deliver something that falls short.

What resolution do you offer?

0.1 to 0.3 mm per layer. Finer reads cleaner and takes longer to print.

What accuracy can I expect?

Around ±0.2 mm. For tighter tolerances, talk to us about the part before you order.

05

Materials

Which material should I choose?

PLA for visual parts, PETG or ABS for functional parts, and TPU for anything that needs to stay flexible.

Are your materials food-safe?

PETG can work in some cases. Contact us to discuss and we'll advise you.

Which colors do you offer?

A wide range of colors, detailed on our materials page.

PLA or PETG: which should I choose?

PLA is stiff, precise and easy to paint: ideal for models, prototypes and decorative parts. PETG stands up better to impact, heat and moisture: choose it for a part that does real work or lives outdoors.

06

Orders

How do I track my order?

You get an email at every step, and you can track your order anytime from your dashboard.

Can I change my order?

Yes, as long as production hasn't started. Contact us quickly and we'll take care of it.

What if there's a quality issue?

Send us a few photos: we reprint your part free of charge. Your satisfaction comes first.

07

Shipping

Where do you deliver?

Anywhere in Morocco, in 2 to 3 days: 1 day in the workshop, then 1 to 2 days in transit.

How much is delivery?

It is included in every order, whatever your city: the price on your quote is the price you pay, delivered.

Do you offer express delivery?

Yes, for orders that print within the day, with a 50% surcharge. Contact us to take advantage of it.

Still have questions?

Our team is here to help. Write to us, we'll get back to you.